The Rag Company UK takes pride in processing and despatching your order as quickly as possible, we endeavour to despatch your order the same day we receive it. 

We use both Royal Mail for our smaller deliveries and DPD  for courier deliveries for European deliveries we use a combination of DPD and Fed Ex.  Of course if you are local you can pick up directly from our premises and this option will show on the shopping cart page if available to you. 

When you add products to your cart our site gives you the ability to get an estimate of shipping costs and delivery options available to you by viewing the shopping cart and completing a couple of details.  This will provide pricing for destinations all over the world.  

If you have not received your order within 7 working days of receiving the despatch e-mail please contact us immediately.  

FREE UK Mainland Delivery: 

We offer FREE UK Mainland Shipping for orders over £60.00 (the cart contents must be over £60 including VAT, which all our prices are including VAT for UK customers.

Free Delivery areas include UK Mainland - England, Scotland and Wales.

Please note that FREE Delivery orders could be sent by economy services with either Royal Mail or DPD with a delivery time between 3 to 5 working days. For piece of mind, we still have free tracking and signature services included.   If your order is of an urgent nature please ensure you select the Express delivery service. 

Standard Delivery with Royal Mail / DHL: From £4.95

We use both Royal Mail for our smaller deliveries and DHL  for courier deliveries.

Of course if you are local you can pick up directly from our premises and this option will show on the shopping cart page if available to you. 

UK Priority Shipping with DPD Delivery: From £7.95 

As well as our standard shipping you are also able to select Priority Shipping, please order by 3:00PM Monday to Thursday. Please note that Monday to Friday are classed as working days, therefore if you order on a Friday your item(s) will be delivered on the following Monday.  If you order on a Saturday or Sunday, with priority shipping, this will be dispatched on Monday for a delivery Tuesday.

Saturday & Sunday Delivery: From £9.95

If you need your order for the weekend, Saturday Delivery is also an option.  Please order by 2:00PM on Friday (excluding public holidays).

International Deliveries:

We use FedEx or DPD for deliveries to International destinations, as we have found them to be the most reliable with the best tracking information for our customers.  Delivery times are up to 7 days for other countries.

  • Orders received before 11:30AM GMT Monday-Friday will be dispatched the same day, orders placed after 11:30AM GMT Monday-Friday will be dispatched the next-working-day.
  • UK Public Holidays that fall on a Friday or Monday will affect dispatch times, orders will therefore be dispatched the next-working-day.

If you need any further assistance you can contact us here.

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